Guest Reviews

The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.

5.0

17.01.2012


Erick , Grove

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
This is without a doubt the best place to stay in Sheffield. I have stayed at the Rutland, the Mercure, and the Hilton, and this is by far the best. Very friendly and helpful staff, and the best location in Sheffield. I am happy that I have finally found a place to stay on each trip I make to Sheffield.
Response:
Dear Mr Robinson Thank you for completing our guest comment forms following your recent stay with us at the Leopold Hotel. I am delighted you had a great stay and we look forward to welcoming you back again soon. Kind Regards Michael Skehan General Manager
4.0

16.01.2012


Neill, Petts Wood

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Nice hotel, fantastic service...
Response:
Dear Mr Sebatch Thank you for your kind words and completing our guest survey following your recent stay with us. I was delighted you had a great stay and we look forward to your next visit to the Leopold Hotel Kind Regards Michael Skehan General Manager
5.0

09.01.2012


Lisa, Archway

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
We really enjoyed our stay. Our room was very comfortable and all the staff were extremely friendly and helpful. We would definitely stay at the Leopold again if we return to Sheffield. Many thanks.
Response:
Dear Lisa Thank you for completing our guest comment form following your recent stay with us. I was delighted to read that you had a great stay with us and enjoyed your visit to Sheffield. I do hope we get to welcome you back soon to the Leopold Hotel Kind Regards Michael Skehan General Manager
5.0

09.01.2012


Sarah, Bradford

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Could not have asked for more. The Leopold is convenient, very comfortable and clean. The staff were friendly and helpful, helping us to sort car parking out etc. OUr room on the fifth floor was spacious and really well equipped. Loved it!
Response:
Dear Sarah Thank you for completing our guest comment form follwoing yur recent stay with us at the Leopold Hotel. I was delighted to read you had such a great stay with us and we very much look forward to welcoming you back again soon to the Hotel Kind Regards Michael Skehan General Manager
5.0

13.12.2011


simone, sheffield

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Very nice place to stay, was my boyfriends birthday and they let us check out an hour later for free and also brought us two glasses of complimentary champagne up. Very helpful staff, would definately stay here again and would recommend staying here if you are visiting sheffield.
Response:
Dear Simone Many thanks for completing our guest comment form following your recent stay with us. I was delighted with your feedback and that the team looked after you so well. We look forward to welcoming you back again soon Michael Skehan General Manager
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