Reviews

Lee,
5.0

06.06.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Stay quite often when we need a little break - staff are always fantastic especially elesa on reception,room perfect as always.


Response:

Dear Mr Fleming, Thank you again for your review following your most recent stay with us. We are Delighted you had a great stay and enjoyed your time with us. I do hope that we get to welcome you back soon to the Leopold Hotel. Kind Regards Heather Pearson, Room Division Manager

Ian,
5.0

02.06.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We had a fantastic evening at the hotel. The location in the city center is ideal for a visit to Sheffield. We will look forward to our next visit.


Response:

Dear Mr Prosser, Thank you for your review and comments following your stay with us recently. I am delighted that all was to your satisfaction and we very much look forward to welcoming you back soon. Kind Regards, Heather Pearson Room Division Manager

Anon,
5.0

02.10.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Everything was lovely and I would recommend you to other people – thank you very much.


Response:

Dear Amanda, Thank you for completing our guest review form. I am pleased that you had an enjoyable stay and we do hope to welcome you back again soon. Kind Regards Heather Pearson, Room Division Manager

Anon,
5.0

17.08.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Stayed for 2 nights, the service was impeccable, the room was great (bed was very comfortable) and the food was brilliant. I would definitely stay again if ever in Sheffield.


Response:

Dear David, Thank you for taking the time to review your recent stay at the Leopold Hotel. I was delighted to read your feedback and l am pleased you enjoyed your stay. I do hope we can welcome you back in the near future. Kind Regards, Heather Pearson Room Division Manager

Anon,
5.0

16.08.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Great and will definitely stay again.


Response:

Dear David, Thank you for your review and feedback following your stay with us. I am delighted that you enjoyed your stay with us and the team looked after you so well. I look forward to welcoming you back soon. Kind Regards Heather Pearson Front Office Manager