Reviews

Anon,
5.0

31.07.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

First time at the hotel and was very impressed. Lisa on reception was very friendly and kind and the room upgrade was fantastic. Many thanks - I will definitely be coming back next time I am working in Sheffield and will be recommending yourselves to those I know


Response:

Dear Darrell, Thank you for your review and feedback following your stay with us. I am delighted that you enjoyed your stay with us and the team looked after you so well. I look forward to welcoming you back soon. Kind Regards Heather Pearson Room Division Manager

Anon,
5.0

28.07.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

All the staff gave the impression that they were there to help, it made the short stay very pleasant


Response:

Dear Tim, Thank you for your review and comments following your stay with us recently. I am delighted that all was to your satisfaction and we very much look forward to welcoming you back soon. Kind Regards, Heather Pearson Room Division Manager

Anon,
5.0

31.01.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Lovely hotel I would definitely book again


Response:

Dear Kate, Thank you again for your review following your most recent stay with us. We are Delighted you had a great stay and enjoyed your time with us. I do hope that we get to welcome you back soon to the Leopold Hotel. Kind Regards Heather Pearson, Front Office Manager

Anon,
5.0

30.01.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Excellent stay in a lovely room in the heart of the city . Would highly recommend


Response:

Dear Martin, Thank you again for your review following your most recent stay with us. We are Delighted you had a great stay and enjoyed your time with us. I do hope that we get to welcome you back soon to the Leopold Hotel. Kind Regards Heather Pearson, Front Office Manager

Anon,
5.0

29.01.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Liz, Thank you again for your review following your most recent stay with us. We are Delighted you had a great stay and enjoyed your time with us. I do hope that we get to welcome you back soon to the Leopold Hotel. Kind Regards Heather Pearson, Front Office Manager